HOA Management| Homeowner Association FAQ
- What is a property association or HOA?
"Automatic and mandatory homeowners associations are part of an overall concept of residential property ownership. Purchase
of the home or lot brings with it membership in the association which provides the structure for operation and management of the residential community concept. Membership includes
certain mandatory obligations, financial responsibilities, and rules of the association.”
—THE HOMEOWNERS ASSOCIATION
MANUAL, BY PETER M. DUNBAR, ESQ., AND MARC DUNBAR
Credit to Community Association Institute Guide
- What laws govern HOA in the state of Texas?
In the state of Texas, we are governed by key parts of the law, but in addition to general provisions of association law; we also have ad hoc laws that are applied to associations as well.
For example, in 2019; the Texas legislature created a law that stated an HOA cannot regulate a child under the age of 18 having an occasional lemonade stand.
For more information about the areas of the law that pertain to HOA, please visit the state library.
Click here to visit the State Library section to Homeowner Associations.
- Can a HOA foreclose for not paying dues?
The short answer is that "Yes". A HOA is allowed by the state of Texas to foreclose on a property if the HOA dues are not paid.
These powers are granted by the Texas Constitution. The article about HOA foreclosures is cited on a state of Texas government site, so it seems to be a solid explanation.
Here is a article explaining how HOA and COA have the power to foreclose in Texas.
- Can I contact a HOA board member directly?
Unfortunately due to privacy laws we cannot provide contact information on any member of the community without prior written permission. In the mean time, you are free to send any questions or concerns to AssociationManager@AshokaLion.com, and we will forward it to the Board on your behalf.
- What do I need to sell my home in the HOA?
Congratulations, selling or buying a home is always an exciting and busy project.
- The best course is to ensure your Agent is aware of who your management company is by providing them with our website page dedicated to facilitating sales or purchases in our communities.
- The Agent can then provide that information to a prospective buyer, lender, or the title company when you are working on closing.
- The title company or buyer’s mortgage company will typically contact us directly to get any information that they need. If they need to request statements, then they click here to request appropriate documents to facilitate the sale.
- What are the payment options available to HOA members?
Homeowners can pay online via E-Check (ACH) or CC. For homeowners who do not use traditional banking, we have options to pay at the payments departments in their local CVS or Ace Check Cashing.
- How secure are the online payment options?
Ashoka Lion utilizes highly respected and innovated software leaders like Appfolio to help us handle processing and handling our communities needs.
These vendors build extensive security protocols and audits to reduce risk of security breach. However, it should be noted that all payments do have risk like mailing payments ,etc.
Here is a statement by Appfolio regarding their security protocols.
- How long does it take to handle repairs?
Repairs are usually broken down for a HOA and prioritized as emergency repairs for the association or nonemergency repairs for the community.
- Emergency requests are handled as soon as possible. To facilitate this kind of rapid response, Ashoka Lion employs after hour answering services to route calls to staff.
- Nonemergency repairs have a variable time-frame as in many cases our property managers are working on getting estimates for the Board to review and approve.
