Houston Multifamily Property Management
Houston Multifamily Property Management Overview
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Marketing Vacant PropertiesList Item 1
Ashoka Lion is a registered real estate brokerage with the State of Texas. Therefore, our property management company can market smaller properties on the MLS for smaller multifamily properties. In addition, our apartment property management teams will help coordinate signage for multifamily property, and our property management marketing teams will work on establishing a marketing and syndication to other rental sites like Zumper, Apartment.com, Facebook Marketplace, Youtube, and more.
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Screening for TenantsList Item 2
Ashoka Lion rental property managers screen for quality tenants through a thorough vetting process. While we admit that no screening is fool proof, our Houston property managers make every effort to weed out tenants who will not pay the rent or take care of the property. Our tenant screening process that our apartment property managers in Houston utilizes include:
- Presceening prospects who inquire about our home prior to showing the unit.
- Setting showings for our listings at the multifamily reports
- Requiring a thorough written application the provides tenants with our leasing criteria and expectation of the community
- Confirming current employer
- Verifying with current and past landlords
- Reviewing all documentation provided by tenant to match them to the screening reports
- Running screening reports that provide credit, national criminal, landlord disputes from a landlord database, judgements or evictions, and credit report
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Repair CoordinationList Item 3
Our Houston multifamily property management team has a maintenance line that is manned by our property managers 24-7 for emergency repairs. Our Houston apartment property management team uses VOIP technology to route calls to our managers and customer support agents. Our property management support team also monitor the system on the night shift for emergency repair calls that may arise.
In addition, our Houston multifamily property managers have outlined to our tenants what our expectations of what our Houston property managers consider to be emergencies.
Ashoka Lion has create a maintenance library of common issues that may affect the home or apartment units that our tenants in Houston and Dallas handle.
Our multifamily property managers alert owners of repair request and items that are below the operational limits set. However, these items can be handled in the case of a emergency at the property that our property managers in Houston determine to put the property, the community, or the lives of others at risk.
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Tenant ComplianceList Item 4
To help insure that tenants are aware of expectations for our apartment management company in Houston, our property managers work to keep tenants aware of the obligations and expectations of being a tenant.
Our Houston multifamily property managers have a thorough on boarding for new tenants that includes a online orientation that is recorded for quality review and assurance purposes.
In addition, our Houston office provide a tenant guide with our lease packet with policy and expectations of how tenants should handle certain procedures.
In addition, our Houston multifamily property management team will work to insure tenants keep up with their responsibility to the property including keeping their renters insurance in good standing.
Choosing a new property manager?
Key Questions for a Landlord to consider when choosing property management?
First and foremost, when a landlord is deciding on a property manager; real estate owners need to evaluate why they need a property management firm in the first place. For example:
- Do you have a active career or family obligation that limits how much time you can invest in handling day to day issues ?
- Do you struggle to keep track of the numbers and bookkeeping for rents and expense that arise in the year?
- Do you want to avoid chasing tenants down for money?
- Do you want to avoid coordinating repairs with tenants on holidays or weekends?
- Do you want to avoid handling move in and move out inspections?
- Do you want to avoid handling tax compliance issues like sending 1099's to vendors?
- Do you want to avoid navigating changes to local laws and issues regarding landlord and tenant?
- Do you want to avoid showing the home when it is vacant?
- Do you want to have a solid, experienced team screen rental applicants?
What do my answers tell me about my need for property management ?
If you answered, "Yes" to all these questions, then you are ready to have a property manager.
If you are answering "Yes" to some of these of these questions, then we should understand what your concerns are with a free property management services consultation.
If you answered "No" to all these questions, then you may not want to engage a property manager.
High level summary of property management services by rental property cycle or processes
Ashoka Lion acting as a property manager is representing the landlord as an agent of the landlord. Our property management services handle everything in the life cycle of your rental property. Your monthly property management fee is paying to have this team on retainer and ready to handle these various services if the need arises.
| Cycle of Rental Property | Service 1 | Service 2 | Service 3 | Service 4 |
|---|---|---|---|---|
| Vacant Home | Rental Analysis | Marketing Of Home | Fielding Calls | Coordinate Showing |
| Preparing Lease | Screen Applicants | Prepare Lease | Tenant Orientation | Collect Move In Funds |
| Move In | Move In Inspection | Owner Shared Report | Tenant Shared Report | |
| Tenant Point Of Contact | Rent Collection | Repair Coordination | Renewal | |
| Move Out | Receive Notice | Move Out Inspection | Itemize Deductions | Coordinate Security Deposit Refund if any |
| Bookkeeping | Rent Recording | Expense Recording | Monthly Reporting Package | Tax Compliance (1099) |
| Collections | Rent Reminder | Quit or Pay Notice | Filing Hearing | Coordinate Eviction |
| Administrative Services | Online Portals | Scans of Invoices | E-Deposits of Funds | Copies of Lease Documents |
