GetFlex is a subscription service designed to help renters pay their rent more flexibly. It allows you to split your monthly rent into smaller, more manageable payments, making it easier to pay on time, improve cash flow, and build your credit history. There are two easy ways to sign up: you can either use your browser or sign up through the Flex app.
When to sign up
Sign up and activate your account before the 1st of the month that you plan to use it in, or earlier if the 1st is on or near a holiday. It is recommended to sign up at least 5 business days PRIOR to your rent due in order to have Flex pay your rent for that month. If you sign up after the 1st, Flex may not be able to start playing your rent until the following month. Also please keep in mind that Flex will not pay your rent until the first instalment to them has been received, so if your first installment is after the final rent due date (with Ashoka Lion , it is the 3rd of the month) this could result in late fees along with your online payment option being disabled, which will prevent GetFlex from being able to make the rent payment on your behalf. In these scenarios you should contact us(or your managementcompany, if not Ashoka Lion) to request the online portal option remain active so GetFlex can make your payment.
How it works
Each month, once Flex receives your rent bill, it usually handles everything, including processing your first payment and submitting the rent to your property. However, in certain situations, if there's a service issue, you may need to step in and provide details like your rent amount or submit the payment yourself. With GetFlex, your rent is divided into two payments: a portion is due on your rent's original due date, and the remaining balance, along with the monthly membership fee and any applicable processing fees, is collected on the 15th of the month (or another date you select). The portal must be active to use the service. If it’s blocked, please notify us in advance as it may take a few days to process the request as at Ashoka rent is due by the 3rd and late on the 4th.
Benefits of using Getflex
GetFlex is an excellent solution for renters seeking a more flexible, manageable, and stress-free way to pay rent.
Houston Phone: (832) 364-6025
Dallas Phone: 972-863-2080
Leasing Line Houston- (832) 295-0541
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5444 Westheimer, Suite 1000, Houston, TX, 77056
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Houston, Texas
77098-4520