Houston Rental Property Management
Houston Property Management Key Services Review
Marketing Vacant Properties
Ashoka Lion is a registered real estate brokerage with the State of Texas, and our properties are marketed on the MLS for our single family and smaller multifamily properties. In addition, our rental property management marketing teams market and syndicate to other rental sites like Zumper, Apartment.com, Facebook Marketplace, Youtube, and more.
Screening for Tenants
Ashoka Lion rental property managers screen for quality tenants through a thorough vetting process. While we admit that no screening is fool proof, our Houston property managers make every effort to weed out tenants who will not pay the rent or take care of the property. Our tenant screening process that our property management company in Houston utilizes include:
- Presceening leads who inquire about our home prior to showing the home,
- Showing Home
- Requiring a thorough written application the provides tenants with our leasing criteria and expectations
- Confirming current employer
- Verifying with current and past landlords
- Reviewing all documentation provided to insure that tenant declarations match reports and provided documents
- Running reports that provide credit, national criminal, landlord disputes from a landlord database, judgements or evictions, and credit report
Repair Coordination
Our Houston property management team has a maintenance line that is manned by our property managers 24-7 for emergency repairs. Our property management team uses VOIP technology to route calls to our managers. Our property management team members are also able to monitor the system on the night shift for emergency repair calls that may arise.
In addition, our Houston property managers have outlined to our tenants what our expectations of what our Houston property managers consider to be emergencies.
Ashoka Lion has create a maintenance library of common issues that may affect the home that our tenants in Houston and Dallas handle.
Our property managers alert owners of repair request and items that are below discretionary amount ($400) , but these items can be handled if below the discretionary, and in the case of a emergency at the property that our property managers in Houston determine to put the home, the community, or the lives of others at risk.
Our Houston property managers will allow owners to provide list of reliable vendors who we will onboard as part of the transition. These vendors are required to adhere to our policies and expectations of quality vendor services.
Tenant Compliance
To help insure that tenants are aware of expectations for our property management company in Houston. Our Houston property managers have a thorough on boarding for new tenants that includes a online orientation that is recorded for quality review and assurance purposes.
In addition, our Houston office provide a tenant guide with our lease packet with policy and expectations of how tenants should handle certain procedures.
In addition, our Houston property management team will work to insure tenants keep up with their responsibility to the property including lawn care, interior video walk through assessments of the home, tenant must maintain renters insurance, animal status audits, and a annual maintenance assessment to help insure that tenants are educated on proper care of common items and how to handle certain situations.
Choosing a new property manager?
Key Questions for a Landlord to consider when choosing property management?
When a landlord is deciding on a Houston property manager; real estate owners need to evaluate why they need a property management firm in the first place. For example:
- Do you have a active career or family obligation that limits how much time you can invest in handling day to day issues ?
- Do you struggle to keep track of the numbers and bookkeeping for rents and expense that arise in the year?
- Do you want to avoid chasing tenants down for money?
- Do you want to avoid coordinating repairs with tenants on holidays or weekends?
- Do you want to avoid handling move in and move out inspections?
- Do you want to avoid handling tax compliance issues like sending 1099's to vendors?
- Do you want to avoid navigating changes to local laws and issues regarding landlord and tenant?
- Do you want to avoid showing the home when it is vacant?
- Do you want to have a solid, experienced team screen rental applicants?
What do my answers tell me about my need for property management ?
If you answered, "Yes" to all these questions, then you are ready to have a property manager.
If you are answering "Yes" to some of these of these questions, then we should understand what your concerns are with a free consultation with our Houston property management team.
If you answered "No" to all these questions, then you may not want to engage a property manager.
High level summary of property management services by rental property cycle or processes
Ashoka Lion as your Houston property manager is representing the landlord as an agent for them. Our Houston property management team provide services handle many key aspects of managing your rental property. The monthly property management fee is paying to have this team on retainer and ready to handle these various services if the need arises. Landlords gain comfort that they have boots on the ground to handle various issues that may not arise normally and need to be handled by a local Houston property management team.
| Cycle of Rental Property | Service 1 | Service 2 | Service 3 | Service 4 |
|---|---|---|---|---|
| Vacant Home | Rental Analysis | Marketing Of Home | Fielding Calls | Coordinate Showing |
| Preparing Lease | Screen Applicants | Prepare Lease | Tenant Orientation | Collect Move In Funds |
| Move In | Move In Inspection | Owner Shared Report | Tenant Shared Report | |
| Tenant Point Of Contact | Rent Collection | Repair Coordination | Renewal | |
| Move Out | Receive Notice | Move Out Inspection | Itemize Deductions | Coordinate Security Deposit Refund if any |
| Bookkeeping | Rent Recording | Expense Recording | Monthly Reporting Package | Tax Compliance (1099) |
| Collections | Rent Reminder | Quit or Pay Notice | Filing Hearing | Coordinate Eviction |
| Administrative Services | Online Portals | Scans of Invoices | E-Deposits of Funds | Copies of Lease Documents |
